Episode 41: Are You Emotionally Intelligent?
Today, we discuss emotional intelligence. Mark and Ben start by posing a couple of hypothetical scenarios and talking through the emotional intelligence implications of the typical responses to the situations. Emotional intelligence is your ability to understand and manage your own emotions and recognize the emotions of others, which are key components of being a good manager and leader.
The four competencies of emotional intelligence are:
1. Self-awareness – This is knowing the effect of your emotions on yourself and others. Studies have shown that while 95% of people think they are self-aware, only 10-15% truly are. The quarterly team check-ins discussed in Episode 26 and participating in a 360-degree feedback loop are great ways to gauge your self-awareness.
2. Self-management – How do you handle stressful situations? Do you overcome setbacks easily? What are your coping mechanisms? The answers to these questions are a good indication of your self-management.
3. Social awareness – Social awareness is your ability to “read a room” and be perceptive of others, recognizing the dynamics and emotions that are at play on your team at any given time. Another way to describe your social awareness is as your level of empathy and understanding of those around you and how those things affect the way you communicate and collaborate.
4. Relationship management – Are you coaching or mentoring others? Do you properly address issues, or do you tend to avoid conflict? These are key indicators of your relationship management, but if you are self-aware and socially aware, you likely already know the state of your relationship management.
Your action items after listening to this episode are to go back and listen to Episode 26 about how to do quarterly check-ins with your team and to take the Psychology Today Emotional Intelligence test.
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